Shipping Policy

After you have placed your order, our warehouse team will select the version of your chosen product.

Package and ship your order within 2-3 business days.

Working time: Monday to Saturday

Shipping from warehouse: 2100 South Great SW Pkwy, Ste 401, Grand Prairie, TX 75051, US.

You can order as many items as you want and you’ll never pay more than the flat rate for shipping.

How much are the shipping costs?

We use flat shipping rate of $4.95 for shipping within US and $11.95 for international shipping.

Shipping time

  • 5-10 business days, excluding Sunday for US shipping
  • 10-20 business days, excluding Sunday for international shipping

Orders are missing products or change shipping address. We will process takes 1-2 business days

Shipping time for missing orders/change in shipping address?

  • 5-10 business days, excluding Sunday for US shipping
  • 10-20 business days, excluding Sunday for international shipping

Delivery times may be longer than expected in unforeseen circumstances beyond our control, such as strikes, natural disasters or severe winter storms …

About Late Deliveries
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.

  • Possible Reasons for Delay
    Incorrect Address
  • Missing apartment, building, floor, or unit number
  • Severe weather conditions
  • International customs procedures

When delivery is later than expected, please notify us via email: support@zerowasteinitiative.com. We will resolve it for you in 2 business days.

Track your package
After an order has been shipped, you will receive an email with the tracking code from the shipping company.